})(); Book your trips direct thru us The money spent on the room rate portion of Points & Money Rewards will be considered an eligible folio charge for which Points will be issued. Any applicable federal, state or local taxes, including, without limitation, city occupancy tax, are not considered "eligible folio charges" and will be omitted for purposes of Point accrual for hotel stays. You can redeem Hilton Honors Points for any Hilton Honors reward for which you are eligible prior to the Points being forfeited. We look forward to responding to your request. If a hotel ceases to be a hotel within the Hilton Portfolio, all stays subsequent to such date will not be eligible to earn Hilton Honors Points regardless of when the reservation was made. However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible for Hilton Honors Points. Premium has a fee. I received an error message that said my login was incorrect when I tried to register for a promotion. Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. By enrolling, you also consent to the transfer of your information to countries where our information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country. Then, you should be able to register for the promotion by returning to the landing page. Hilton Honors is not responsible, and assumes no liability for transportation or other services that Marketing Partners provide or fail to provide. Please anticipate a follow-up in 7-10 business days. For new Members, credit will be accepted for any stay occurring within 30 days prior to enrollment in the Program. By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. Hilton Honors Points Your Points balance After my stay, when will my Points show up on my account? Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; Team Member Travel rates; Hilton Family Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs; Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; Reward Stays (as defined herein); NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party website bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. The term "hotel within the Hilton Portfolio" as used in these Terms and Conditions is defined any hotel that participates in the Hilton Honors program. Outside the U.S. and Canada, call the Hilton Reservations and Customer Care office nearest you. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. Members must keep their Hilton Honors account active in order to keep their Hilton Honors Points. Conversion rates can be obtained from the hotels finance department. You can use any combination of Base Points and Bonus Points to get free hotel stays and other rewards. Incidental charges billed to a master bill are not eligible for Point credit. These Amenities are offered solely at the discretion of Hilton Honors and the individual hotel. IHG You can change your country and language settings in the future by using the selector at the top of the page. Event Planner Bonus Points can be awarded on charges up to $100,000 USD. Members will have to re-elect that specific member who is receiving the status each year, as the gift will not automatically carry over. These offers roll-out every 3 months. Any Points, Certificates or benefits which Hilton Domestic Operating Company Inc. deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled. However, as a Hilton Honors member, you may be eligible for special rates which are visible only when you are signed-in to the website. Join Hilton Honors All fields are required unless marked optional. In the case where room rental/room hire is included as part of a per person meeting package, awarding points on a portion of the package is at the discretion of the hotel. A qualifying event may include, but is not limited to, a group or business meeting, conference, room block, wedding reception, family reunion or other event contracted through the sales or catering department and sold at published rates. Rate is non-transferable or redeemable for cash, and cannot be used during future stays. Incidental charges billed to a master bill are not eligible for Point credit. It should post by 24h-48h, give it some time especially if you had a weekend stay. A dashboard will roll down. Members will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. The Program has no predetermined termination date and may continue until such time as Hilton Honors decides to terminate the Program, at any time, with or without notice. Reply. package rates, bed & breakfast rates) or taxes that are quoted as a per person or per room charge; or is an All-Inclusive property. You can also purchase Points at any time so you have enough Points to redeem for a reward room. Members who do not have eligible activity as defined in a. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies. We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. Reward Stays are not commissionable to travel agents. Additional personal information that we collect includes information that you provide when you enroll in the Hilton Honors Program or when you manage your profile online. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits. The elite rollover nights will be a calculated in excess of the elite tier status level as of December 31 before applying the calculation. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the night qualification for each elite tier. 11. Hotel agents will not be able to alter the dates of any reward stays for a Members, and the Member could be subject to Points forfeiture. If you do not have eligible activity in any consecutive 24-month period, your accumulated Points will be subject to forfeiture. Any Points offered in conjunction with specific hotel stays will be considered earned when the stay has been completed, fully paid and added to the Member's account. Folio charges incurred during an ineligible stay are not considered "eligible folio charges.". A member must complete 365 days at Diamond status for it to be counted as a fully completed year. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity. If a Member believes he or she did not receive the correct Point credit(s) for hotel stays, he or she must submit a written request for such credit(s) to the nearest Hilton Reservations and Customer Care office, together with a legible copy of the Member's hotel folio (collectively referred to as Documentation). The failure by Hilton Honors to exercise rights granted to Hilton Honors hereunder upon the occurrence of any of the contingencies set forth in this agreement will not constitute a waiver of such rights upon the recurrence of such contingency. At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. I've had the points field say "pending" before, but I've never seen this, where it's just blank. } Points may also be earned for other activities as designated by Hilton Honors from time to time. Eligibility requirements are below -. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. The number of Reward Stays and the number of nights during a Reward Stay will count towards the number of stays and/or nights required for Elite tier qualification. Purchase limit, minimum Points purchase threshold requirements and cost of Points may change at any time without notification. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access. Eligible charges include event-related spending listed in the contract and paid for by the individual named in the contract (such as meeting room rentals, guest rooms, catering, audio/visual, etc.) Both spouses must sign to request dissolution of account. Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money. Such discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier status. Members will earn 10,000 Hilton Honors Bonus Points at 40 eligible nights and 10,000 Hilton Honors Bonus Points for every 10 additional eligible nights thereafter during a calendar year (January 1st through December 31st). Either spouse acting alone may use any and all accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. At Home2 Suites by Hilton and Tru by Hilton hotels, earn 5 Base Points for every US dollar spent on your room rate. A standard room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Hilton Honors reserves the right to suspend or discontinue Hilton Honors membership, including any Elite Tier status (including Silver Elite Member, Gold Elite Member, and Diamond Elite Member status), for any Member who appears to be using the Program in a manner inconsistent with the Terms and Conditions or intent of the Program or any portion of the Program, including, but not limited to, Reward redemption or Certificate use. Iberia Remember to choose a unique password and update it regularly to protect your personal information. Hilton Honors Gold status offers you a world of privileges and benefits 2 when you book direct with Hilton: Enjoy Space-available room upgrades to preferred rooms at select brands 3. Head up straight to www.hilton.com and click on the Sign In link. See the Credit Card Terms and Conditions for additional details. 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